Contact information

If you have questions about reservations or experiences, you can contact us through:

📧 Email: weoutsidecolombia@gmail.com

🤝Whatsapp: https://wa.me/573159912641
📍 We operate from: Colombia

Our team will respond as soon as possible.

FREQUENTLY ASKED QUESTIONS

We Outside is a private lifestyle and concierge company based in Medellín, Colombia.

We design and manage personalized experiences for international clients — including transportation, luxury stays, nightlife access, reservations, and full trip coordination.

We don’t just recommend.

We plan, coordinate, and execute everything for you.

No.

We are not a traditional travel agency.

We are a private concierge service.

That means we provide hands-on coordination, local access, real-time assistance, and on-the-ground support — not just bookings.

You get strategy, logistics, and protection — not just reservations.

You can secure your service by:

• Booking directly through our website

• Paying the required deposit (typically 50%)

• Confirming your dates and details with our team

Once your deposit is received, your service is officially scheduled and managed by our team.

We accept:

• Credit & debit cards

• Secure online payments

• Bank transfers (for certain services)

All payments are processed through secure platforms.

For large bookings, we may structure split payments.

Yes.

We regularly coordinate:

• Bachelor groups

• Birthday trips

• Luxury group vacations

• Corporate and private events

We manage transportation, villas, reservations, and logistics for groups of all sizes.

Advance notice is recommended for large groups.

We work with:

• Private SUVs (2024–2025 models)

• Luxury vans

• Executive transportation options

All drivers are professional, punctual, and experienced with international clients.

Safety and comfort are non-negotiable.

Because Medellín isn’t just about booking — it’s about navigating correctly.

We:

• Prevent inflated tourist pricing

• Avoid risky environments

• Secure real access

• Handle logistics

• Provide local protection and coordination

You relax.

We manage.