Privacy policy

Privacy Policy

Last updated: [coloca la fecha]

At WE OUTSIDE COLOMBIA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book experiences, or interact with our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.


Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

When you interact with our website or services, you may provide information such as:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Payment details

  • Information related to bookings or reservations

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

  • IP address

  • Device and browser type

  • Pages visited on our website

  • Date and time of your visit

  • Cookies and similar technologies

This information helps us improve our website and user experience.


How We Use Your Information

We use your information to:

  • Process reservations and payments

  • Provide and manage our services and experiences

  • Communicate with you about bookings or support requests

  • Improve our website and services

  • Send updates, promotions, or marketing communications (you can unsubscribe at any time)

  • Comply with legal obligations and prevent fraud


Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties when necessary to operate our business, including:

  • Shopify, which powers our online store

  • Payment processing providers

  • Marketing and analytics services

  • Service providers who help us operate our platform

These providers only process your information to perform services on our behalf.


Shopify

Our website is hosted on Shopify, which provides the platform that allows us to offer our services. Your data may be stored through Shopify’s secure systems and databases.

For more information about how Shopify handles personal data, please visit:
https://privacy.shopify.com


Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You can modify your browser settings to decline cookies if you prefer.


Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.


Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external sites.


Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data

  • Opt out of marketing communications

To exercise any of these rights, please contact us.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

📧 weoutsidecolombia@gmail.com

📍 Medellín, Colombia