Terms of service

Terms & Conditions

Welcome to WE OUTSIDE COLOMBIA. These Terms & Conditions govern your use of our website and the booking of experiences and services offered through our platform.

By accessing our website or booking an experience, you agree to comply with and be bound by these Terms & Conditions.

Use of Our Services

WE OUTSIDE COLOMBIA offers curated experiences, activities, and plans designed to connect people with outdoor adventures, culture, and social experiences.

By using our services, you agree to:

Provide accurate and complete information when making a reservation
Follow all instructions provided by our guides, hosts, or staff
Respect other participants and the environment during the activities

WE OUTSIDE COLOMBIA reserves the right to refuse service to anyone who violates these conditions or behaves in a way that may compromise the safety or enjoyment of others.

Bookings and Payments

All experiences must be booked through our official website or authorized channels.

Full or partial payment may be required at the time of booking to secure your reservation.

Prices are listed in the applicable currency and may be subject to change without prior notice.

Cancellation & Refund Policy

By booking an experience with WE OUTSIDE COLOMBIA, you agree to the terms outlined in our Cancellation and Refund Policy, which forms part of these Terms & Conditions.

Participant Responsibility

Participants are responsible for ensuring that they are physically able to participate in the selected activity.

By booking an experience, you acknowledge that:

Some activities may involve physical effort or outdoor conditions
You participate voluntarily and at your own risk
You agree to follow safety instructions provided by the organizers

Participants may be required to sign an additional liability waiver before participating in certain activities.

Safety and Conduct

For the safety and enjoyment of all participants, WE OUTSIDE COLOMBIA reserves the right to remove any participant from an activity if their behavior:

Poses a safety risk
Violates local laws
Disrupts the experience for others

In such cases, no refund will be issued.

Weather and External Conditions

Outdoor experiences may be affected by weather or other external conditions. WE OUTSIDE COLOMBIA reserves the right to modify, reschedule, or cancel activities if necessary to ensure participant safety.

Limitation of Liability

To the fullest extent permitted by law, WE OUTSIDE COLOMBIA shall not be held liable for:

Personal injury
Loss or damage to personal belongings
Delays, cancellations, or changes caused by circumstances beyond our control

By participating in our experiences, you acknowledge the inherent risks associated with outdoor and recreational activities.

Intellectual Property

All content on this website, including text, images, branding, and design elements, is the property of WE OUTSIDE COLOMBIA and may not be copied, reproduced, or distributed without prior written permission.

Third-Party Services

Some experiences may involve third-party partners, guides, or service providers. While we carefully select our partners, WE OUTSIDE COLOMBIA is not responsible for services provided directly by third parties.